Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page, which includes measurements for misses, petite, and women's plus sizes.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. Once an order is placed, we are generally unable to make changes or cancellations.
Do you offer petite and plus sizes?
Yes, we pride ourselves on offering a wide range of sizes including Petite and Women’s Plus (up to 3X/24W) designed to fit and flatter every body.
How can I track my shipment?
Once your order ships, you will receive an email confirmation with a tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Christopher & Banks gift cards.
Are your styles available in physical retail stores?
Christopher & Banks currently operates primarily as an online boutique to provide the widest selection of styles directly to your door.